Privacy Policy

ScaleXGrow is a software design and development studio. We build websites, web and mobile applications, MVPs, e-commerce stores, and brand identities for clients worldwide. We are the controller responsible for the personal information collected through this website.

Information you provide. When you submit a contact or project form, subscribe, or email us, we collect details such as:

• Your name and email address
• Your phone or WhatsApp number, if you choose WhatsApp as your preferred contact method
• Project details you share — service type, budget range, goals, scope, timeline, and any links or files
• Any other information you include in your messages

Information collected automatically. When you browse the site, we may collect limited technical data such as your IP address, browser and device type, referring pages, and how you interact with our content, gathered through cookies and similar technologies.

• To respond to your enquiries and communicate with you via your preferred channel (email or WhatsApp)
• To prepare proposals, quotes, and deliver our services
• To operate, maintain, and improve our website and offerings
• To send you updates or marketing you have asked to receive (you can opt out at any time)
• To protect our website, prevent fraud or abuse, and comply with legal obligations

Where applicable law (such as the UK GDPR / EU GDPR) requires it, we rely on the following legal bases: your consent, the performance of a contract with you, our legitimate interests in running and improving our business, and compliance with legal obligations.

We use cookies and similar technologies to keep the site working, remember preferences, and understand how it is used so we can improve it. You can control or disable cookies through your browser settings; some features may not work as intended if you do.

We do not sell your personal information. We share it only with trusted parties who help us operate, including:

• Service providers such as our website host, email delivery provider, and analytics tools, who process data on our behalf
• Professional advisers (for example legal or accounting) where necessary
• Authorities or third parties where required by law, or to protect our rights and safety
• A successor entity in connection with a merger, acquisition, or sale of assets

We keep personal information only for as long as needed to fulfil the purposes described in this policy, to maintain our business records, and to meet legal, accounting, or reporting requirements. When it is no longer needed, we delete or anonymise it.

We use appropriate technical and organisational measures to protect your information against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Depending on your location, you may have the right to access, correct, update, or delete your personal information; to object to or restrict certain processing; to data portability; and to withdraw consent at any time. To exercise any of these rights, contact us using the details below.

We work with clients and service providers around the world, so your information may be processed in countries other than your own. Where it is transferred internationally, we take steps to ensure it receives an appropriate level of protection.

Our website may link to third-party sites or services. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing any information.

Our website and services are intended for adults and are not directed to children under 16. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Significant changes will be highlighted on this page.

If you have questions about this policy or how we handle your information, reach out at hello@scalexgrow.com or through our contact page.